Had a great experience with Bucktown Auto!! I came in for a free estimate for damage I had done to my SUV while backing out of my garage and only took a few minutes before they emailed me a very competitive quote. They worked with me on what days worked best for them to do the work on my car. They even finished 2 full days earlier than expected - so quick! I loved being able to work with the women at the company and felt like they walked through the whole process with me. They updated me via text while work was being done. They even cleaned the inside and outside of my car on the day I came to pick up. Highly recommend!
Response from the owner:We’re so glad you had a great experience with us and from start to finish everything went smoothly for you. It means a lot to hear that you felt supported and well-informed throughout the process. We’re especially happy you enjoyed working with our team and appreciated the extra touches like the car cleaning and text updates. Your recommendation truly means the world to us!
The quality and service provided exceeded expectations.
By far this was the best car repair service I have ever had.
The workmanship was excellent and they washed and cleaned my car at no additional expense.
Highly recommended using them!!
By far this was the best car repair service I have ever had.
The workmanship was excellent and they washed and cleaned my car at no additional expense.
Highly recommended using them!!
The Bucktown Auto body team was great. The quality of work is great. The team was very communicative during the process, helpful and professional. A special thanks to Rachel for all her help in working with my insurance company.
This location is a go to for me, everything from Staff, service, to hospitality! Especially The young lady Jailene, I felt comforted my whole experience over there and I will definitely recommend to anybody else. Thank you so much Bucktown autobody team! 😃
Jailene was such a help and very polite! I had a few questions regarding the oil change for my car and she provided all the information and resources I needed! I will definitely choose this auto body in the future.
Fast service, yet great and honest communication work customers. I own a jeep, and after the dealer, I only trust Bucktown Auto Body.
Cristina was super helpful going over the details and process. Staff was very nice and welcoming. I would definitely recommend this shop to all my family and friends. I will definitely be a returning customer. Thank you Cristina!
very friendly and respectful. helped me get all my questions answered.
Great customer service and the great body work. will come back...
Bucktown Auto Body surpassed my expectations by working closely and seamlessly with State Farm, quickly providing a detailed estimate, and completing the repairs flawlessly and ahead of schedule. Thank you!!
I had an excellent experience! Jailene was incredibly helpful and went above and beyond to assist me. Highly recommend their service!
Feel free to adjust it to fit your style!
Feel free to adjust it to fit your style!
Had a awesome experience staff was great jailene was awesome thanks again.
Jailene is amazing help! she puts on an wonderful smile and willing to put in all the work to help me to her ability! s/o to jailene!!!
I worked personally with Jailene at the front desk and she was so professional and a joy to work with! I’d recommend with her customer service alone, makes the whole process so much easier.
"I recently had my car repaired at Bucktown Auto-body, and I couldn’t be happier with the experience. From the moment I walked in, the staff was friendly, professional, and took the time to explain everything clearly. They handled the repairs quickly without cutting corners—my car looks brand new again! The paint job was flawless, and they even took care of some small dings I hadn’t noticed before. Pricing was fair, and they kept me updated throughout the process. I’d highly recommend them to anyone needing quality body work—top-notch service all around!"
Everyone at Bucktown Auto Body was extremely kind and professional. I received regular updates regarding the status of my vehicle’s repairs, and once my car was ready it was cleaned inside and out, looking spotless. Repairs were done well and finished a day earlier than promised. If I ever require body work on my vehicle in the future, this is the only place I’d bring it.
Took my car in for some body repair. The work done was top quality and the shop team was friendly and communicated well. I'd absolutely use them again.
I came to get a dent repaired on my truck and was pleasantly surprised when I was told the original 2 week estimate would only take 1 week instead. They called me after 6 days saying it was done, and I was grateful I wouldn’t be without my vehicle for long in the winter time. When I came to grab it I found they had not only fixed the dent and repaired the body panel, but cleaned and waxed my vehicle on the outside and vacuumed and wiped it down inside as well. Great experience and I’d definitely come back for body work on my vehicle in the future.
i’ve gotten my car fixed here twice now! they’re extremely efficient, keep you updated the entire process and kind! my car was fixed within 2 days and came home cleaned out on the inside too which is always a nice perk 🙂 will forever be getting my car fixed here!
We recently had my son‘s car in bucktown after it was hit. The repair, service and communication was outstanding. Bucktown was nothing short of amazing. I received an update every single day via text. They were on time and they even detailed my son‘s car before they returned it to him. I would highly recommend Bucktown!
Someone hit my driver's door when I was parked and I couldn't open my door. I took it to one place that had good reviews, they said I needed a new door that could be $2000. Another place that had good reviews said it would be a couple hundred dollars to fix it. I took my car to Bucktown and they did a really minor fix and didn't even charge me. My door is working great now. Very honest and willing to work with you!
If you’re looking for a fast, professional, and guaranteed satisfaction auto body repair shop, look no further! This company kept a great communication with me since I dropped my car off to them. Everyone was really nice and professional. The work speaks for itself! My car looks like it never had an accident! If this location is an option to get repairs from with your insurance, this is top of the list for their reliability. Also, my car was finished in a week! A week!
Bucktown Auto Body was my insurance companies choice, which saved me time searching for a reputable shop. They did a great job repairing my car and also offered to do a small paint touch up at no cost. Customer focused, and effectively communicated the timeline for repairs. I would recommend them.
My car was fixed even faster than I expected, and they were very communicative and sent updates almost daily.
Someone smashed in my window, and Bucktown Auto Body completely fixed my car, making it look brand new. They cleaned up all the millions of glass pieces, replaced my window, and left my car working perfectly, faster than they said they would get the work done (done in two business days). I drove the car in without an appointment, they worked directly with my insurance, and they even stored the car a little longer than needed at no charge. They went above and beyond!
They fixed a small dent and paint scrape on my car’s passenger doors. They got me in within a week and finished repairs/paint in about 4 business days (in on Wednesday, out the following Tuesday). This was two full days earlier than expected. I received daily text messages on progress. The staff were friendly. The work looks great. On a negative note, they do not take personal checks or CASH and charge 3% fee for credit card. This is probably the norm, but for some this could be a big problem and I felt blindsided by it. (They do have a sign about the credit card fee, but nothing specific about cash or checks that I could see). Parking is sparse (no dedicated parking lot). That all said, I would use them again, just hope that I don’t have to!
East to schedule, quality work, fast, clear and frequent communication on status. They did a great job and I wouldn’t hesitate to use them next time.
Great service and great communication with insurance and client !
I highly recommend them, best client service, great communication and they were able to repair my car in timely manner. Huge shout out to Rachel !!
Great shop. Quality honest work, always kept me in the loop on ETA for repairs. Cleaned my car very thoroughly even when I had a ton of loose items scattered around it. Staff was very friendly too, Christina & Rachel are great. Would highly recommend
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